Shipping Policy

At Vaculin, we strive to provide customers with a professional, stable and reliable global shipping experience. We adhere to standardized logistics procedures including order verification, quality inspection and sealed packaging to ensure every item is delivered safely. This Shipping Policy outlines our shipping coverage, processing rules, delivery timeframes, costs and related terms for all online orders.

Global Shipping Coverage

We offer worldwide shipping services, covering North America, Europe and most international regions. All Vaculin women’s apparel, including dresses, tops, skirts and daily casual styles, can be shipped directly to your location via our global logistics network.

Authorized Shipping Carriers

To ensure stable delivery quality and logistics safety, we cooperate with multiple authoritative international carriers for orders to Europe and the United States. We will match the most suitable shipping provider according to your destination, package specifications and delivery efficiency.
Our main cooperative carriers include:
  • USPS
  • UPS
  • FedEx
  • DHL
The final carrier arrangement is automatically confirmed by our system to guarantee optimal shipping performance.

Order Processing Time

All orders require systematic verification, product inspection and standard packaging before shipment. Standard processing time takes3–7 business days.
Please note that processing time may be slightly extended during peak sales seasons, official holidays and large promotions due to increased order volume. We will process all orders in chronological order as efficiently as possible.

Shipping & Delivery Time

International shipping time is affected by transportation distance, local logistics efficiency and customs clearance progress. The estimated delivery periods for major regions are listed below (calculated in business days):
  • United States: 14–25 business days
  • Europe: 14–25 business days
  • Other international regions: Delivery time varies according to local logistics and customs conditions
All delivery times are estimated for reference only and do not constitute guaranteed delivery deadlines.

Shipping Cost Rules

Shipping fees are calculated based on order amount, product weight, destination region and shipping method. The exact shipping cost will be clearly displayed on the checkout page before payment, without any hidden charges.
We occasionally launch free shipping and order discount promotions. Specific preferential rules are subject to the latest activities displayed on our website.

Order Tracking

Once your order is shipped, you will receive an official shipment confirmation email containing your unique tracking number and inquiry information.
Please allow 1–3 business days for the logistics tracking information to be fully updated and synchronized online.

Customs Duties & Import Taxes

For all international orders, local customs may impose import duties, handling fees and other related taxes according to local policy regulations.
All customs charges and import taxes are not included in product prices or shipping fees. These additional fees are the responsibility of the customer. We recommend that you check your local import regulations in advance.

Delivery Delays & Exceptions

We commit to arranging delivery in a timely manner. However, delivery delays may occur due to uncontrollable external factors, including customs clearance inspections, extreme weather, transportation interruptions, peak season congestion and local policy adjustments.
Vaculin shall not be held liable for delays caused by external objective factors. Our support team will actively assist you in tracking logistics progress and solving order problems.

Incorrect Address & Failed Delivery

Please ensure your shipping address and recipient information is accurate and complete at checkout. We are not responsible for misdelivery, package loss or delivery failure caused by incorrect customer information or unavailable recipients.
If the package is returned due to invalid address information, the customer shall bear the corresponding return and reshipping fees.

Contact Us

If you have any inquiries regarding shipping time, logistics status, delivery exceptions or other order-related issues, please contact our customer service team via email:
Email: vaculin@hotmail.com
We will respond to all shipping-related inquiries within 24–48 business hours.

Policy Updates

We reserve the right to update and revise this Shipping Policy at any time to adapt to logistics channel adjustments, service upgrades and platform optimization. All updated terms will take effect immediately after publication on this page. It is your responsibility to regularly review and comply with the latest policy contents.